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These Terms of Service ("Terms") govern your use of printpeoplegh.com and any printing, branding, design or related services ordered from Print People Limited ("Print People", "we", "us"). By placing an order or using our website, you agree to these Terms.
Quotes provided via our website, WhatsApp, phone or in person are estimates based on the information and specifications you provide. Final pricing is confirmed once artwork, quantities and materials are finalized. An order is only confirmed once you have approved the final quote and, where required, paid the agreed deposit.
You are responsible for ensuring you own the rights to any artwork, logos, images or text you submit for printing. By submitting artwork, you confirm you have the legal right to reproduce it and agree to indemnify Print People against any third-party claims arising from content you provided. Original design work created by Print People remains our intellectual property until full payment is received, after which usage rights transfer to the client as agreed in writing.
Where a proof or mockup is provided, production will not begin until you approve it in writing (including via email or WhatsApp). Print People is not responsible for errors (spelling, colour, layout, etc.) that were present in a proof you approved.
Estimated turnaround times are communicated at the point of order confirmation and begin once artwork is approved and any required deposit is received. Turnaround times are estimates, not guarantees — delays may occur due to factors outside our control (e.g. power outages, supply delays). Delivery fees and timelines for locations outside Accra vary and will be communicated before dispatch.
We accept mobile money, bank transfer and cash. For most orders, particularly large-format, branding or bulk orders, a deposit is required before production begins, with the balance due before delivery or collection. Prices are subject to change without notice, but a confirmed quote will be honoured for the order it was issued for.
If a job is printed incorrectly due to an error on our part (not matching an approved proof or agreed specification), we will reprint it at no additional cost. We do not offer refunds for jobs printed correctly according to an approved proof, or for delays caused by late artwork approval or factors outside our control. Any quality concerns should be reported within 48 hours of delivery or collection.
Orders may be cancelled before production begins, subject to a possible cancellation fee to cover work already completed (e.g. design time). Orders already in production cannot be cancelled.
If you create an account on printpeoplegh.com, you're responsible for keeping your login details secure and for all activity under your account. You may request deletion of your account at any time by contacting us.
Print People's liability for any claim relating to an order is limited to the value paid for that specific order. We are not liable for indirect or consequential losses (such as lost business or lost profits) arising from delays, errors, or product performance.
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Republic of Ghana.
Questions about these Terms? Reach out:
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